Privacy Policy for Techno Space

Last Updated: April 2025

At Techno Space, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and enroll in our live online robotics and programming courses.

By using our website and services, you agree to the terms outlined in this policy. If you do not agree, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing/payment details (processed securely via third-party payment processors)
  • Age (if required for age-restricted courses)
  • Parent/guardian information (for minors)

B. Technical & Usage Data

  • IP address
  • Browser type & device information
  • Cookies & tracking technologies (see Section 4)
  • Course progress, attendance, and interaction data

C. User-Generated Content

  • Code submissions
  • Forum or chat messages
  • Feedback & survey responses

2. How We Use Your Information

We use collected data for:

  • Providing and improving our courses
  • Processing enrollments & payments
  • Communicating with students & parents
  • Personalizing learning experiences
  • Analyzing website & course performance
  • Ensuring security & preventing fraud
  • Complying with legal obligations

3. Sharing & Disclosure of Information

We may share your information with:

  • Instructors & Teaching Assistants (for course-related interactions)
  • Payment Processors (Stripe, PayPal, etc.) – we do not store full payment details
  • Analytics Providers (Google Analytics, etc.)
  • Legal Authorities (if required by law)

We do not sell your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Track user preferences
  • Analyze traffic & engagement

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement industry-standard security measures, including:

  • Encryption (SSL/TLS)
  • Secure payment processing
  • Restricted access to personal data

However, no online system is 100% secure—users should also take precautions.

6. Children's Privacy (COPPA Compliance)

  • Our courses may be available to minors, but we require parental consent for users under 13 (or under 16 in some regions).
  • Parents can review, edit, or delete their child's data by contacting us.

7. Your Rights (GDPR/CCPA Compliance)

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Opt out of marketing communications
  • Restrict or object to data processing
  • Request data portability

To exercise these rights, contact us at info@technospaceeg.com.

8. Third-Party Links

Our website may link to external sites (e.g., robotics tools, programming platforms). We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the effective date.

10. Contact Us

For privacy-related questions, contact:

📧 Email: info@technospaceeg.com

📞 Phone: +201019670510

🏢 Address: Al-reyada School Street, Hadayk Elsraya Compound
Semoha, Alexandria, Egypt.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.